Privacy Policy

Data Controller

Data Controller: FA 12. Vorrat Produktion GmbH
If you have any privacy-related inquiries, please contact us using the contact details provided by the company.

Personal Information We Collect

We collect only the information necessary for business operations: name, contact details, delivery address, payment-related information, and records of business communications.
We do not collect irrelevant sensitive personal data.

Purposes of Using Your Information

• Processing orders, delivering goods, and handling after-sales services
• Responding to inquiries and providing customer service
• Complying with EU laws, as well as tax and accounting requirements
• Ensuring business security and preventing fraud

Data Sharing

We do not sell your personal data to third parties.
We share data with partner service providers (logistics, payment providers) only when necessary, and such partners are required to comply with GDPR privacy obligations.

Data Retention Period

We retain your data only for as long as necessary to fulfill the aforementioned purposes; once the business relationship ends or the statutory retention period expires, we securely delete or anonymize the data.

Your Rights (Under GDPR)

You have the right to: access, correct, or delete your personal data; restrict data processing; data portability; object to data processing; and withdraw consent.
Please contact us if you wish to exercise these rights.

Cookies (If applicable)

The website uses only necessary cookies to ensure its operation. We will obtain your prior consent before using any non-essential cookies.

Complaint Channels

You have the right to lodge a complaint with the data protection supervisory authority in your EU Member State.

Updates

This privacy policy may be updated from time to time, and the new version will be published on the website.